All sales are final. If you receive your poster damaged, please contact me and I will send out another one for you.
To return your product, you should mail your product to: Vectored Soles, 4222 Dixie Rd, Unit 122, MISSISSAUGA ON L4W 1M6, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if product is damaged)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
Please give refunds 3-5 business days to process and post into your bank account. If you’ve still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded (if applicable) - sale items cannot be refunded.
Shipping PolicyPlease be aware that shipments can be delayed due to the current COVID-19 pandemic.
We tend to ship out orders 1-3 days after the order is placed, however we cannot guarantee shipping times. To track your order, feel free to use the tracking number provided to you in your shipping confirmation email - alternatively, you can track your shipment on Track17.net - be sure to select the carrier used to ship your order (Canada Post).
All posters are made to order, and we strive to have them printed within 1-2 business days. From there, we ship via Canada Post, which can take 1-3 business days, depending on your location as well as shipping method.
Please note, our printery is not open on weekends, so should you place an order on a Friday, we will send your order to the printery, and they will fulfill your order the following week.